tag:blogger.com,1999:blog-8930349235661427759.post1890966201693285282..comments2009-03-04T10:09:07.683+01:00Comments on Keep It Simple and Fast: Use Email to communicate but don't use it to colla...André van de Graafhttp://www.blogger.com/profile/07230010757193182052noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8930349235661427759.post-3835054472470582652009-03-04T10:09:00.000+01:002009-03-04T10:09:00.000+01:00Collaboration requires transparency and visibility...Collaboration requires transparency and visibility of information: <BR/>- what is the status of the complaint? <BR/>- who is now responsible? <BR/>- what was last agree upon with a customer?<BR/><BR/>E-mail is private and not sharable within your community. However, e-mail is still the no 1 communication channel and it is hard to change people's behavior. I really like the work that was done on integrating Outlook and Synergy.Remco Kroeshttp://www.blogger.com/profile/03023705287737930782noreply@blogger.com